I ordered this personalized 4lb box for myself and to share with others. I was glad to be able to choose my favorites (up to 8). I received it quickly but was disappointed when 2 of the kind I had ordered were not in the box and 1 was not what I had ordered. I called customer service and the girl was nice and said that they would ship out the flavors that I didn't receive (1 was out of stock at the time) but didn't understand why the other 2 were not in my order. I appreciate the willingness they have to make things right. It doesn't change the fact that their chocolates are delicious and I want to support a family owned, made in the USA company. I'm looking forward to receiving my next shipment.